Returns & Exchanges

Barena Venezia offers a straightforward return process, allowing you to return any unworn and unwashed items within 14 days of the delivery date. We strive to ensure your complete satisfaction with our Venetian-crafted garments through a seamless exchange or refund experience.

Return Process

• 1.
  Request Authorization

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals are intact, and include the printed return authorization form inside the box.

• 3.
  Attach Shipping Label

  Affix the pre-paid shipping label provided in your original order or via the portal to the outside of the package, ensuring any previous delivery labels are completely covered.

• 4.
  Dispatch and Refund

  Drop off your package at the nearest authorized courier point; once our atelier inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.